ICE One conversation. A real plan. No pressure.
Every engagement follows the same three steps — whether it's a quick repair or a full automation build.
Diagnose — $99
A 45–60 minute conversation (remote or on-site), plus a real look at your systems. Within 3 business days you get a written report covering what's actually going on and what's worth fixing — whether or not you hire us for the next step.
Build
If the Assessment surfaces something worth fixing — a security gap, a repetitive workflow, a knowledge mess — we scope it and price it before any work starts. No surprise invoices, no scope creep without a conversation first.
Support
Once something's built, it doesn't get abandoned. Ongoing help is available whenever you need it — but you're never locked into a retainer just to get the first two steps.
Most local IT companies skip straight to a contract.
The three-step model exists because most small business owners don't actually know yet whether they need a $99 conversation, a $500 security review, or a $3,000 automation build — and shouldn't have to guess before they call. Diagnose first, decide with real information, build only what's actually needed.
Ready for step one?
Book the $99 Assessment, or just ask a question first — either is a fine place to start.