ICE Good people deserve
better systems.
ICE FIXIT fixes, secures, organizes, and automates the technology that capable people and organizations depend on — for churches, small businesses, trades, restaurants, nonprofits, and anyone whose work gets harder when systems fail.
Fix. Secure. Automate.
Something broken right now?
We get it — when your systems go down, everything stops. Same-day remote and on-site support: Wi-Fi, laptops, printers, phones, cameras, email, and anything else blocking your team from doing their work.
Same-Day Tech Rescue: $149 remote · $249 on-site
Fast fixes, priced before we start
For a planned project — a full security review, an automation build — start with the $99 Assessment below. For something broken right now, here's same-day pricing, no assessment needed.
Same-Day Tech Rescue — Remote
Wi-Fi, printers, slow laptops, email, network problems, backups, and basic office tech — fixed remotely, today.
Same-Day Tech Rescue — On-Site
Camera setup, new computer setup, network problems, and anything that needs hands on the equipment.
Contractor Tech Reset
Business email, customer follow-up, job-photo organization, lead tracking, estimates, security basics.
Understand first.
Build second. Automate last.
Most technology recommendations are made before anyone understands the real problem. ICE FIXIT doesn't work that way.
Understand the business
We learn how your organization actually operates — how you make money, where customers come from, what wastes time, what gets missed.
Find the friction
We identify repetitive work, broken systems, security exposure, lost information, and missed opportunities. We prioritize what matters most.
Fix, protect, or organize
We address the real problem — whether that means a device repair, a security fix, better documentation, or a new workflow. Scoped and priced before we start.
Automate what actually makes sense
Once the foundation is solid, we identify automation opportunities that are genuinely worth building — and build them.
Support and improve
Ongoing help when you need it. No long-term contract required. No dependency created.
Barriers we remove every week
"We can't find anything — files are scattered everywhere."
"Our team spends all day on admin instead of actual ministry/work."
"We're doing everything manually. There has to be a better way."
"Clients fall through the cracks and we don't even know until it's too late."
"We know technology could help us — we just don't know where to start."
That's exactly what we solve.
Built through real setbacks.
Not from an office.
ICE FIXIT was built through medical problems, housing instability, business setbacks, and technology failures. Those experiences created a practical understanding of what it costs when the tools and systems you depend on let you down — and shaped every recommendation made here.
When you reach ICE FIXIT, you reach Jay-I — not a call center. Real diagnosis, plain English, accountable work.
If your work gets harder because the technology isn't working, you're in the right place.
ICE FIXIT works across a wide range of business types. The common thread isn't the industry — it's friction that shouldn't be there.
Local Service Businesses
Contractors, electricians, HVAC, roofers, landscapers, automotive, cleaners. The problem we see most: a contractor buried in scattered job photos, missed follow-ups, and estimates that never got sent — not for lack of skill, but for lack of a system that keeps up with the work.
Beauty, Personal-Service & Creative
Braiders, barbers, stylists, nail and lash professionals, tattoo artists, photographers, DJs. The problem we see most: a braider managing bookings through DMs, losing clients when the messages pile up — and still spending evenings chasing down deposits and confirmations.
Food & Hospitality
Restaurants, food trucks, caterers, bakeries. The problem we see most: disconnected ordering, scheduling, and staff communication — with a different system for each, and no one sure which one to check.
Mission-Driven Organizations
Churches, nonprofits, community organizations. The problem we see most: a church administrator spending Sunday afternoons reconciling giving records and managing communication tools that don't talk to each other — instead of doing mission work.
Entrepreneurs & Independent Professionals
Consultants, realtors, independent professionals, and justice-impacted entrepreneurs starting over. The problem we see most: someone with real skills and a real business who's still doing everything manually because the technical infrastructure to compete just isn't there yet.
We understand your business
before we recommend your technology.
Before any technology gets recommended, ICE FIXIT studies how your specific business actually operates.
How the business works
How money comes in. How customers find you. Where time goes. What actually gets dropped. Where things break down when you're busy.
Where friction is hiding
Repetitive manual work. Missed follow-ups. Scheduling gaps. Scattered files. Knowledge that only exists in one person's head.
What technology is actually worth building
Quick wins. Automation that will realistically get used. Security exposure worth fixing. ROI that makes sense at your scale.
This diagnostic approach is how ICE FIXIT avoids recommending software you won't use, automating a process that isn't understood yet, or deploying security measures that don't match the actual risk. We're building an internal Business Intelligence library — research into how specific types of businesses operate — so the recommendations get sharper over time.
Pick the problem. We'll handle the rest.
Business & Technology Opportunity Assessment
Find out what's actually eating your week — a real review of repetitive work worth automating.
Cybersecurity & Device Health Check
A security review that tells you the truth, not the scariest version of it.
Business Systems & Documentation
Turn scattered files and tribal knowledge into a searchable system. (Knowledge Vault™)
Custom AI Agents
Automation built around your actual workflow — lead follow-up, intake, reporting, and more.
Hardware & Technical Support
Setup, configuration, and support for the equipment you already rely on.
Technical Architecture
Make your tools actually work together instead of fighting each other.
Website Design & Development
A custom-built, security-hardened site for your business — built the same way this one was.
Two things worth knowing before you call.
Real prices before the conversation
Prices are listed before you call. Projects are scoped and priced before work starts. Nothing gets billed that wasn't agreed to first.
You own what gets built
Every system ICE FIXIT builds is documented and handed off. You can run it without us if you want to — no dependency created.
Proudly based in Trenton, NJ
Serving Mercer County, Princeton, and the Philadelphia corridor on-site, with remote support available nationwide.
Before you reach out
No. Most clients start with a specific frustration ("I spend two hours a day on X"), not a technical request.
That's the default model. Project work doesn't require a retainer.
Yes — it's a flat introductory rate, no hidden add-ons, and you keep the written report regardless of what you decide afterward.
Yes — on-site across Mercer County, Princeton, and Philadelphia; remote support is available anywhere.